Frequently Asked Questions (FAQ) – Dealin Platform

1. What is Dealin Platform?
Dealin is an online platform owned by Safqah Fi Establishment (Unified Number: 7050918668). It specializes in business-to-business (B2B) trade within the Kingdom of Saudi Arabia, allowing traders and suppliers to showcase their products and services and communicate with potential customers and partners.

2. How can I register on the platform?
You can easily register by clicking on the "New Registration" button at the top of the page, entering your basic information (mobile number, username, password), and agreeing to the terms of use.

3. Is registration on Dealin free?
Yes, registration is completely free, and there are no subscription fees.

4. What is the platform commission?

• 1% of the transaction value on sales.

• 1% of the transaction value on rentals of goods or services.

• The commission applies to the seller or lessor, whether the sale or rental is direct or indirect via the platform.

• If the commission amount is less than 20 SAR, the seller must donate it to certified charities in the Kingdom.

5. What types of ads are allowed?
Only commercial ads related to the categories available on the platform are allowed. Any ads violating Saudi regulations or intellectual property rights are prohibited.

6. Can I advertise products or services that require a license?
Yes, but you must have the required license from the relevant authority, and you must include the license details in your advertisement.

7. How can I pay the commission?
You can pay the commission via bank transfer to the official account of the platform. Payment details are available in the "Pay Commission" page inside your account.

8. What should I do if I face a problem with a buyer or seller?
You can use the "Report" feature available on the ad page or the user profile. Reports will be handled according to the platform’s policy.

9. How can I ensure the success of my business transactions on the platform?
We always recommend:

• Communicating through private messages inside the platform.

• Verifying the information of the other party.

• Using secure payment methods.

10. How can I contact the platform management?
You can reach us through the "Contact Us" page or via email: support@dealin.sa

11. Is Dealin responsible for sales or purchases?
No, Dealin is not a party to any sales or purchase transactions between users. The platform is not responsible for the quality or compliance of sold or rented goods or services, nor for the commitment of either party to execute the transaction.
You must personally verify the type and quality of the goods and the identity and credibility of the other party before completing any transaction through the platform.